Refund Policy

Our Refund Policy

At Om.AI, we strive to provide the best service possible. This policy outlines our approach to refunds and cancellations.

Refund Eligibility

Refunds may be considered in the following circumstances:

• Technical issues preventing service access
• Service unavailability
• Billing errors
• Duplicate charges

Non-Refundable Items

The following are generally not eligible for refunds:

• Completed consultations
• Used credits
• Subscription periods that have already started

How to Request a Refund

To request a refund:

1. Contact our support team at support@omai.app
2. Provide your account details and reason for refund
3. Allow 2-3 business days for review